FREQUENTLY ASKED QUESTIONS

This page is designed to provide information and answer frequently asked questions. If you can’t find the answer to your question here, you are welcome to email us at info@galleryempire.se, and we will be happy to assist you.

Find answers to common questions about glass wall art, ordering, delivery, installation, and care at Gallery Empire. Get the information you need before ordering your glass wall art.

SEE IF YOU CAN FIND YOUR ANSWER HERE:

1. How do I order a glass artwork?

You can easily order a glass artwork by selecting the design or motif you want on our website, adding it to your cart, and following the instructions to complete your purchase.

2. What sizes are your glass artworks available in?

We offer our glass artworks in various sizes to suit all types of spaces. Exact measurements can be found on the product page for each artwork. If you need a custom size, contact us and we’ll see what we can do!

3. Are the glass artworks safe to hang?

Yes, our glass artworks are made from tempered glass, which is both durable and safe. We include sturdy wall mounts for easy and secure hanging.

4. What is the delivery time?

Delivery time varies depending on your location, but it usually takes between 3-5 business days. We always send an order confirmation and tracking number so you can follow your order.

5. Can I return or exchange a glass artwork?

Yes, we offer a 30-day return policy on our products. If your glass wall art has been damaged during shipping or you have received the wrong item, simply contact us and we will help resolve the issue as quickly as possible.

Please note that personalized products, such as custom glass wall art featuring your own images, are not covered by the right of withdrawal, as they are made to your specific requirements.

6. How should I take care of my glass artwork?

To keep your glass artwork in the best condition, clean it gently with a soft, damp cloth. Avoid harsh chemicals or cleaning agents that could damage the surface.

7. Can I have my own image printed on glass?

We offer the opportunity to create personalized glass wall art using your own photos! Simply upload your image and design your unique piece directly on our product page:

https://galleryempire.se/products/personliga-tavla?variant=56589005193591

If you have any questions or need assistance with your order, feel free to contact us at info@galleryempire.se – we're always happy to help!

8. Are the glass artworks UV-resistant?

Our glass artworks are printed with high-quality, UV-resistant inks, which means they won’t fade in direct sunlight.

9. How much is the shipping?

Shipping costs vary depending on your location and the size of your order. Exact shipping fees are calculated at checkout.

10. How can I contact you?

If you have any further questions or need help with an order, you can contact us via email at info@galleryempire.se. We strive to respond as quickly as possible!