FREQUENTLY ASKED QUESTIONS

This page is designed to provide information and answer frequently asked questions. If you can’t find the answer to your question here, you are welcome to email us at info@galleryempire.se, and we will be happy to assist you.

SEE IF YOU CAN FIND YOUR ANSWER HERE:

1. How do I order a glass artwork?

You can easily order a glass artwork by selecting the design or motif you want on our website, adding it to your cart, and following the instructions to complete your purchase.

2. What sizes are your glass artworks available in?

We offer our glass artworks in various sizes to suit all types of spaces. Exact measurements can be found on the product page for each artwork. If you need a custom size, contact us and we’ll see what we can do!

3. Are the glass artworks safe to hang?

Yes, our glass artworks are made from tempered glass, which is both durable and safe. We include sturdy wall mounts for easy and secure hanging.

4. What is the delivery time?

Delivery time varies depending on your location, but it usually takes between 3-5 business days. We always send an order confirmation and tracking number so you can follow your order.

5. Can I return or exchange a glass artwork?

If you are not satisfied with your order or have received a damaged product, we offer a 30-day return policy.

6. How should I take care of my glass artwork?

To keep your glass artwork in the best condition, clean it gently with a soft, damp cloth. Avoid harsh chemicals or cleaning agents that could damage the surface.

7. Can I have my own image printed on glass?

Unfortunately, we do not yet offer the option to upload your own images directly on our website. However, you are very welcome to contact us at info@galleryempire.se, and we will see what we can do to assist you!

8. Are the glass artworks UV-resistant?

Our glass artworks are printed with high-quality, UV-resistant inks, which means they won’t fade in direct sunlight.

9. How much is the shipping?

Shipping costs vary depending on your location and the size of your order. Exact shipping fees are calculated at checkout.

10. How can I contact you?

If you have any further questions or need help with an order, you can contact us via email at info@galleryempire.se. We strive to respond as quickly as possible!